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SECURITY AT COMPETERA

Enterprise-grade security for retail pricing data

Competera protects customer data using a multi-layer security architecture spanning infrastructure, applications, data encryption, and identity management. Built on Google Cloud Platform and aligned with ISO 27001 security standards, our platform ensures that retailers’ pricing and operational data remain protected and isolated.

Multi-layer security architecture

Competera is designed with security at its core and supported by a dedicated team focused on protecting customer data.
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Data security

Customer data is protected through encryption across its full lifecycle — in transit, at rest, and in use. Competera uses TLS 1.2+ protocols for data transmission and AES-256 encryption for stored data. Cryptographic keys are governed through secure key management practices.

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Application security

Competera applications operate in isolated processing environments designed to protect customer workloads and maintain data integrity. Dedicated Kubernetes namespaces, controlled access policies, and continuous monitoring help ensure secure execution of platform services.

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Infrastructure security

Competera operates on enterprise-grade cloud infrastructure powered by Google Cloud Platform. Our environments are protected through layered infrastructure controls, including anti-DDoS protection, API security mechanisms, WAF, and continuous 24/7 monitoring.

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Network security

Platform connectivity is ensured through segmented network architecture and communication channels. Encrypted connections using protocols such as IPSec and TLS, combined with allow-listing and controlled network access, safeguard data exchanged between customer systems and the platform.

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Access management

Secure authentication using SSO and MFA, combined with role-based permissions and least-privilege access policies, ensures that only authorized users can access platform resources and customer data. Access rights are centrally managed and continuously monitored to maintain strict control over sensitive information.

Compliance and security certifications

Competera maintains a comprehensive information security program aligned with internationally recognized standards.
ISO/IEC 27001 badge

ISO/IEC 27001 Certification

Competera leverages enterprise-grade infrastructure from Google Cloud Platform, the world’s leading cloud provider. Its secure global data centers, advanced physical safeguards, and highly resilient infrastructure help ensure continuous platform availability and strong protection of customer data.

Enterprise-grade cloud security

Google Cloud Platform

Competera leverages enterprise-grade infrastructure from Google Cloud Platform, the world’s leading cloud provider. Its secure global data centers, advanced physical safeguards, and highly resilient infrastructure help ensure continuous platform availability and strong protection of customer data.

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99.5%

platform availability

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Global infrastructure

regional data residency

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24/7

monitored infrastructure

Security assurance and governance

Security at Competera is supported by continuous monitoring, independent validation, and structured internal processes designed to protect customer data and platform operations.
Independent security audits

Independent security audits

Security practices are regularly reviewed through independent assessments and internationally recognized certifications, including ISO/IEC 27001, ensuring alignment with global information security standards.

Vulnerability and patch management

Vulnerability and patch management

Regular vulnerability scanning and security assessments help identify and remediate potential risks across infrastructure and application environments. A structured patch management process ensures that identified vulnerabilities are remediated in a timely and controlled manner.

Penetration testing

Penetration testing

Regular internal and external penetration testing evaluates the security of network infrastructure and application environments to detect and mitigate potential vulnerabilities.

Secure development practices

Secure development practices

Security controls are integrated throughout the software development lifecycle, ensuring that platform services are designed, tested, and released according to established security policies.

Backup and recovery assurance

Backup and recovery assurance

Competera maintains secure backup systems designed to protect critical data and platform availability. Backup environments are isolated from operational systems, and recovery procedures are regularly tested to ensure reliable restoration of systems and data.

AI governance and model integrity

AI governance and model integrity

Competera AI systems operate under defined governance policies that ensure responsible model development, monitoring, and lifecycle management. Pricing models are continuously monitored for performance and data drift, with human oversight ensuring reliable and transparent recommendations.

PRIVACY POLICY

Our commitment to data privacy

Competera is committed to protecting the privacy and security of customer data. Our Privacy Policy explains how we collect, process, and safeguard information in accordance with applicable data protection regulations.

View privacy policy